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Gerzon believes that conflict exists in nearly every part of life. Conflict can occur when people work together. Leaders need to understand only one part of the company. Twentieth-century leaders rarely accepted responsibility for their mistakes. People who disagree with management feared they will lose their jobs. Good mediators are likely to be respected by staff. Using mediation to resolve conflict takes time. A competitive team needs one good leader.

Understand your team and the rest is easy

Mark Gerzon, author of «Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities», has noticed that most things in life involve conflict.

Some of these conflicts emerge when people come together from different backgrounds where views, cultures and beliefs may not be shared by their colleagues. Today some 63,000 companies are operating internationally, employing 90 million people and responsible for a quarter of the world's gross national product.

'We simply cannot manage a whole company, a whole community, and certainly not a whole planet, with leaders who identify with only one part.' he writes. He therefore believes that future corporate leaders will need to be experts in mediation rather than the controlling style of leaders which was apparent during the 20th century.

These controlling leaders always blamed someone else for failures and achieved success only because employees were frightened of losing their jobs. Sadly such methods still exist in some companies. Similarly, people who question management in companies where employee morale is very low are seen as trouble makers and are often dismissed by the company. But suppose they have a point? Trouble makers are likely to respect a leader with good mediation skills because they feel that someone is listening to their complaints.

One problem with mediation in leadership is that it takes time, something this highly competitive world has little of. That is why the most competitive teams need individuals who are all capable of leadership. People need to talk all the time about their various tasks and work towards the same objective, and any conflicts should be managed in a way that does not disrupt the harmony of the team.

By Richard Donkin

From the Financial Times

1. Someone murdered a man outside his house last night.
2. They will make a statement in Parliament tomorrow.
3. The policeman charger me a fine for parking in a wrong place.

1. What book shall I bring you? - ... you like. (some, any)
2. He can answer ... question on the subject. (some, any, no)
3. Can we have ... milk? (some, any)
4. Will you have ... tea? - ... more, thank you. (some, any, no)
5. I can't see ... suitcases or bags here. Have you got ... luggage? (some, any, no)
6. Sue was very helpful. She gave us ... very useful advice. (some, any, no)
7. I want to write ... letters but I haven't got ... paper. (some, any, no)
8. There are ... eggs in the fridge if you are hungry. (some, any, no)
9. ... children learn very quickly. (some, any, no)
10. Have you seen ... good films recently? (some, any, no)
11. The scientist knew English well and was in ... need of an interpreter. (some, any, no)

Have you got some/any water?
Can I have some/any apples?
She's got some/any ice cream.
Выбрать в каких предложениях надо some в каких any.

1. Are there… chess-players here?
2. There are … diagrams in the new book.
3. There are … letters for you on the table.
4. Does …. mind if I smoke?
5. There is ….. at the door. Can you go and see who it is?
6…. could answer the question. It was too difficult.
7. Give me …. to read, please.
8. Where is the book? Is it on the table? – No, there is … there.
9. I didn’t take any money with me, so I could not buy ….
10. Are there … mistakes in my dictation?
11. There were … students of our group at the consultation yesterday.
12. People need …. oxygen for breathing.
13. My new eyeglasses are very good, I can see …. now.
14. I saw …. near the wood that looked like a tent.
15. I don’t know …. about this town.
16. I could see ….: it was dark.
17. Please, tell us the story….. knows it.
18. Has … here got a red pencil?

some/any toys in his bedroom? 4. Have you got some/any sausages in the lunch box? 5. They've got some/any vegetables in the fridge. 6. Can i have some/any pasta? 7. She hasn't got some/any flowers in her garden.